We use Unix servers running Redhat Linux O/S with a Cpanel.

What do I get with my account?

We have several plans for you to choose from that are cost effective and more than capable of handling all your domain hosting needs. We don't charge you a set-up fee and all accounts come with many valuable features such as support for SSL Secure Server Certificates, Mail Manager System, CGI-bin, FTP, SSH access, Traffic Statistics Software, FrontPage Extensions, and more. We will also register your domain name for you. All you do is pay the Domain Name registration fee. For a full description of our accounts and features, please visit our Hosting Plans section.

Do I have to register my domain name or can you do that for me?

iTec Hosting Services can register Top Level Domain (TLD) names such as .com, .net, .org, .tv , for our clients. For more information about this, please see our Domain Registration page.

To use this service, indicate on your order form that you would like us to register your new domain name where requested. The domain name registration will be submitted upon receipt of payment for the registration fees.

If you do not prefer to do this, you can also register your domain name with Network Solutions or other registrar using our Domain Name Server information:

On your order form indicate that you will handle the domain name registration.

What is a CGI-bin and do I get one?

A CGI-bin is where you would store CGI scripts. These scripts are used to generate online order forms, guestbooks, shopping carts, counters, and more! YES, every account comes with a local CGI-bin!

What CGI scripts come already installed?

All hosting accounts do not include any pre-installed CGI scripts. If you are interested in adding CGI scripts to your account, you may do so. You will find a list of various CGI script collections on our Web Resources section.

What is the Account Control Panel?

We offer an remarkable program to manage all the features associated with your hosting account. You can manage your email, CGI scripts, databases, mailing list, and much more! You can find more information on our Control Panel Demo section.

What are autoresponders/infobots and how many do I get?

You can set up autoresponders to automatically respond to incoming email. For example, if you had an order form which your customers email to you, you can set up an autoresponder to email the customer a confirmation message. They're also known as Infobots . There are many other uses for autoresponders/infobots, such as giving information to people who don't have access to the Internet but still have an email account such as Juno, Hotmail or Yahoo!.

Each account plan comes with a pre-specified amount of autoresponders. View our Hosting Plans for complete details of each plan! You can find additional information on autoresponders in Chapter Six of our Online Manual.

What are email aliases and how many can I use?

Email aliases are email addresses that you make up. Any mail sent to these aliases would automatically be forwarded to your existing POP email account or redirected to another third party POP account.

You can have as many email aliases as you want, your mail account is pre-configured to "Catch All" email directed at anyname@yourdomain.com.

What about Technical Support?

We provide web hosting services to many clients and from experience we have found that handling support requests via email to be to our clients greatest advantage. We answer all Support email on the same day it is received - most often in only a very few hours.

What kind of technical support do you NOT provide?

We do not provide any technical support relating to HTML syntax, Java programming, JavaScripting, any 3rd party software, CGI programming, or CGI scripts, nor any other non-network related aspect. We have included a Webmaster Resources section that will provide you links where you can obtain support outside of the scope of our Technical Support!

How do I sign up for a New Web Hosting Account?

Use our Order Form to activate your account.

What types of account activities are prohibited?

We do not allow site with adult content or pornography. We also do not permit spamming or spamming related software on our system. Any accounts failing to adhere to these policies may be deactivated without warning. Please see our Acceptable Use Policies for more information.

When I publish my site, none of the FrontPage extensions work